FAQ FOR OUR SERVICE

Writer： admin Time：2024-06-25 11:31:08 Browse：158℃

1. Q: What is your brand?
A: TOP.

2. Q: Are you manufacturer or trade company?
A: we are a manufacturer located in Xiamen City, Fujian Province, China.

3. Q: How can I get the samples?
A: Contact our sales directly.

4. Q: How soon can we get the samples?
A: The leading time is about 1-7days for samples.

5. Q: How much the transportation freight will be for the samples?
A: The freight depends on the weight and packing size and shipping area.

6. Q: Can we have our Logo or company name to be printed on products or the package?
A: Sure. Your Logo can put on products by sticker. And if you want your Logo and company name to be printed on the carton, you can send us the artwork.

7. Q: How can I get your price list?
A: Contact our sales directly.

8. Q: How to order?
A: Please send us your purchase order by email or fax, or you can ask us to send you a Proforma Invoice for your order. We need to know the following information for your order.
1). Shipping information: company name, delivery address, phone number, fax number, destination port, contact name.
2). Products information: quantity, specification, color, suitable locks.
3). Delivery time required.
4). Forwarder's contact details.
5). Do you want FOB XIAMEN CHINA or CFR your city?

9. Q: What is the payment way?
A: TT,LC at sight, Paypal, western union, money gram, credit card, etc...

Our Advantages
1). Supply Factory Ex-works
we are leading supplier in this field in china, and we are factory, have the best price, can supply the Ex-works for our customers.

2). Strong Technical Backing 
We own a Locks factory which has 10 years of locks manufacturing experiences. So we can customize for every customers' requirement. This ensures TOP have enough capacity to be a excellent locker supplier in market.

3). Strong Production Capacity
We currently have injection workshop, mold workshop, CNC workshop, stamping workshop, die-casting workshop, automatic lathe workshop and assembly workshop. We currently have 18 injection molding machines, machine tonnage  from 150 tons to 1400 tons. Currently, the new plant is under construction. The  area is 28,000 square meters.

4). Wide Service Market
We export products to The Americas, European Union, Asia, Africa, Australia, etc, We have strong Sales Team to provide friendly and excellent service, make sure delivery in time, Having wide cooperation with famous Freight Forwarders, can supply Door To Door Service.

5). Timely Customers' Service
Inquiries and any other questions are typically answered within 24 hours, Each customer has special responsibility in charge. Your comments will be highly appreciated.

6).Have more than 10 years' OEM&ODM Experience, OEM Service Offered, Design Service Offered, Buyer Label Offered.

7). Perfect After-sales Service
We have a team to provide After-sales Service for our customers, any question, u can contact them at any time, they must feedback within 24 hours. If you have any problems with our products, you can lodge a complaint, then our services will suggest that how could we solve the problems, we will respectfully accept your suggestions and opinions.
 
About Our Products
1. Main Products:
Plastic locker.
Locker locks.
Other plastic product.

2.Light weight.
Idea for humidity environment, Waterproof, rustproof.
Product shipped disassembled which can  save the sea freight to the greatest extent. Customer can assemble freely.
Lockers could assemble without tools, there is no any hardware or screw.(but lock installation requires tool)
Locker could be combined freely.
High Security(can not dismount from inside)
Various colors to choose
Product can use a variety of locks solutions(mechanical locks and  electronic locks all available)
Short leading times, fastest is 1 day.

3.Widely Applications
school, office, supermarket, hotel, beach, gym, stadium, hospital, entertainment places and other suitable occasions.

4. Standard Products' Package for Exporting
Printing Outside Carton: Printed our company name, Logo, address, contact information;
Outside Carton: With three layers of Corrugated Paper, Can withstand over 400Kg of pressure.

5. TOPLOCKRS Warranty
For locker, 3 year warranty on manufacture defects.  
For lock, 1 year warranty on manufacture defects.